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How we protect your account and payment information

Your privacy sits at the centre of how p200m slot runs. We handle your personal data, account details and payment information with clear rules built into our platform.

Data encrypted end-to-endAccount access verified at every loginPayment details never stored in plain textYour withdrawal requests processed securely
p200m slot How we protect your account and payment information
REACH US DIRECTLY

Contact us about your privacy rights

Team online

Email support

Write to our data privacy team at [email protected]. We reply to privacy requests within five business days. Include your account number and specify whether you want to access, correct or delete your data.

Live chat

Open your account, then click the chat icon in the bottom right corner. Our team is online 08:00 to 23:00 Indonesia time, seven days a week. Tell them you have a privacy question and they will direct you to our data officer.

Account settings

Log in, go to Account > Security & Privacy, and you'll see options to review what we hold, update your details or request a data export. Changes take effect immediately on your account.

HOW WE SAFEGUARD YOU

Security measures and account controls

Encryption standard

All data between your device and our servers travels through 256-bit SSL encryption. Your password is hashed before it ever reaches our database. Bank-grade security applies to every withdrawal request and payment approval.

Payment data isolation

We never store your full card or bank details on our system. DANA, OVO, GoPay and QRIS transactions are processed through encrypted third-party gateways. Your payment method stays on file only with your permission, and you can remove it anytime from Account > Payment Methods.

Login verification

Every time you log in from a new device or location, we send a verification code to your registered email or phone. You confirm the code before your session starts. This two-step process keeps unauthorised access out even if your password is guessed.

Session timeout

Your session expires after 30 minutes of inactivity for security. You'll be asked to log back in before you can deposit or withdraw. This protects your account if you walk away from a shared device.

Data retention policy

We keep your account data for as long as you're active plus one year after closure. Payment records are retained for seven years to comply with Indonesian financial regulations. You can request deletion earlier, depending on local law.

Privacy officer contact

Our data protection officer reviews all privacy requests and policy changes. Reach them via [email protected] or through Account > Settings > Privacy Officer. Response time is five business days for formal requests.

Frequently asked questions about your privacy

Yes. Log in to your account, go to Account > Privacy & Data, and click 'Download my data'. We'll compile everything we have on file and email it to you as a file within three business days. You can also email [email protected] to request a full data access report.

We retain your deposit and withdrawal records for seven years after each transaction to comply with Indonesian law. Your account activity logs are kept for one year after your account closes. You can request deletion of older records in writing to [email protected], depending on local law.

We never sell your personal information. We only share data with payment processors (DANA, OVO, GoPay, QRIS gateways) and law enforcement when legally required. Any third party we work with signs a strict data protection agreement and can only access what they need to process your transaction.

When you close your account, your login credentials and profile are removed immediately. Your payment records stay on file for seven years for regulatory compliance. You can request data deletion after that period through our privacy officer, depending on local law and tax requirements.

Your password is converted into an unreadable hash the moment you enter it, so no one at p200m slot can read it in plain text. We never ask you to share your password via email or chat. Always change your password if you think it's been compromised by going to Account > Security > Change Password.

Yes. Log in and go to Account > Personal Information to update your email, phone number or address. Your name and date of birth cannot be changed after registration for identity verification. Contact [email protected] if you need corrections to your registered identity details.

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