Reference

Terms & Conditions that protect your account

When you open an account with p200m slot, you're covered by clear, straightforward terms that spell out how we handle your deposits, withdrawals, and gameplay.

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p200m slot Terms & Conditions that protect your account
REACH OUR TEAM

Contact us about terms questions

Team online

Live Chat

Open a chat window from the lobby between 08:00 and 23:00 Indonesia time daily. Our team answers terms questions and account-related concerns in real time.

Email Support

Send a detailed message to our support inbox and we'll respond within 24 hours. Attach screenshots of your account or transaction if you need clarification on policy.

Help Centre

Browse our account settings page and FAQ library for instant answers on withdrawal policies, dispute procedures and data requests. Updated daily for clarity.

SECURITY & YOUR DATA

How we protect your account and information

Account Verification

Before your first withdrawal, we verify your identity and confirm your registered payment method. This process takes minutes and ensures only you can move money from your wallet.

Withdrawal Verification

Every withdrawal request is reviewed for fraud risk before we send funds to your DANA, OVO, GoPay or QRIS account. We match your request amount against your account balance and recent play history.

Encrypted Deposits

When you deposit via any payment method, your transaction is encrypted end-to-end. Your payment details are never stored on our servers after your transaction completes.

Cookie & Tracking Policy

We use cookies to keep you logged in and to analyse how you navigate the lobby. You can clear cookies from your browser at any time; you'll need to log back in on your next visit.

Data Retention & Deletion

Your account data is kept for as long as your account is active, plus any period required by local law. Request permanent deletion by emailing our support team; we'll confirm within 30 days.

Policy Changes

If we update these terms, we'll notify you via email and display a notice in your account dashboard 30 days before the change takes effect. You can request a summary of changes anytime.

Frequently asked questions on our terms

No. Multi-accounting violates our terms and your extra accounts will be closed. All accounts linked to the same person, device or payment method will be treated as one for bonus and gameplay purposes. If you've registered multiple times by mistake, contact our support team to keep your primary account active.

Your account balance and all funds remain yours indefinitely. Inactive accounts are not closed and your balance will not expire. You can log in anytime to check your wallet and access the lobby, whether you've been away for weeks or months.

Yes. Contact our support team by live chat or email and request account closure. We'll process your request within 5 working days. Any remaining balance will be returned to your registered payment method. Your account cannot be reopened once closed.

Deposits via DANA, OVO, GoPay and QRIS are instant and final. Reversal is only possible if the payment failed on the recipient's end. Email our support team immediately with your transaction ID and we'll investigate within 24 hours and return funds if confirmed as failed.

Once verified, your withdrawal is processed to your registered payment method within 2 to 24 hours depending on your bank. Some withdrawals clear within the hour. You'll receive a confirmation email when funds leave our account and a second email when your bank confirms receipt.

We retain your name, account ID, email and transaction history for a minimum period as required by local law to prevent fraud. You can request that we delete all additional personal data by sending a data deletion request to our support email, which we process within 30 days.

Yes. Promotional terms, bonus amounts and eligibility rules may change at any time. We'll give 30 days' written notice via email before any major change takes effect. Bonuses already awarded to your account are honoured under the rules in place when you received them.

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